Inova care sites are open – Your health is our priority

All Inova sites are open and serving patients. However, the global IT outage has affected some Inova technology systems. As patient safety is our top priority, we have taken measures to limit the impact to patient care while we work to fully restore standard operations.

Secure and Convenient Virtual Care

At Inova Primary Care we want you to feel healthy and well. We make primary care services easy and accessible to our community members whom we are privileged to serve. With virtual visits, our convenient comprehensive care and connection with your provider can now be done without having to travel or leave your home.

Telemedicine services are offered to patients (new or established) who are physically located at the time of the virtual visit in Virginia.

Conditions That May be Treated Via a Virtual Visit

Safely connect with your provider though a virtual visit and receive care for the following acute and chronic medical conditions:

  • Anxiety
  • Arthritis or Joint Pain
  • Asthma
  • Birth Control Counseling
  • Blood Pressure
  • Bowel Problem
  • Cancer Screening
  • Cholesterol/Lipid Screening
  • Chronic Condition Follow-up
  • Cold/Sinus Infection
  • Cough
  • Depression
  • Diabetes
  • Ear or Hearing Problems
  • Emergency Room Follow-up
  • Fatigue
  • Fever
  • Flu Like Symptoms
  • Headaches or Migraine
  • Hospital Follow-up
  • Medicare Annual Wellness Visit
  • Muscle or Joint Problem
  • Pink Eye/Conjunctivitis
  • Rash
  • Seasonal Allergies
  • Skin Problem or Lesion
  • Sleep Problems
  • Smoking Cessation
  • Sore Throat
  • STD Testing
  • Thyroid Problems
  • Upper Respiratory Infection
  • Urinary Tract Infection

Virtual Visits Frequently Asked Questions (FAQ)

Patients with access to a smartphone, tablet or a computer with a reliable internet connection and a camera and microphone can do a virtual visit. Our Primary Care team offers convenient, personal and comprehensive care to each patient we have the privilege to serve. It's what we do best.

Patients can communicate with their Primary Care physician through MyChart. It is a free, easy and secure way to view your personal medical information. MyChart provides you a seamless way to communicate with your Inova healthcare team and have access to your medical records so you can manage your health.

To participate in virtual visits, you will need a smartphone, tablet or a computer with a reliable internet connection and a quiet location to speak.

Specific instructions are available 

The normal billing process will apply to Primary Care virtual visits for both insured and self-pay patients.

No. Annual physical exams (except Medicare annual wellness visits) require your provider to perform a physical exam which is done during an in-person visit.

Yes. You can begin with a consultation with your provider via virtual visit and then come into the clinic for a quick nurse visit for your vaccination or lab work. We offer a full-service lab at each Primary Care location. This will help to minimize the time you spend in the clinic.